LYCNOS CODE OF ETHICS
CODE OF ETHICS
Lycnos intends to operate with honesty and transparency to protect customers, suppliers and partners.
These values are shared by all our employees.
CUSTOMER RELATIONS
It is our intention to build relationships with our customers based on maximum trust for a profitable collaboration.
Our primary goal is our customer's satisfaction, so:
- We are committed to providing modern, effective, state-of-the-art products and services at all times.
- every contract is a bible for us to honor.
- we are prompt and zealous in providing assistance
- our pricing policies are consistent and fair.
RELATIONS WITH SUPPLIERS
Collaboration with external suppliers is based on mutual satisfaction. Excellence, competitiveness, reliability, transparency and reputation are essential requirements for entering into a partnership.
RELATIONS BETWEEN INTERNAL COLLABORATORS
They are directed towards esteem and organized cooperation as well as good manners.
The exercise of company functions allows them to pursue their professional, economic and human goals with adequate gratification and stimulation.
RELATIONS WITH COMPETITORS
Fairness and loyalty are the basis of relations with competitors.
We believe in the progressive function of competitiveness as an incentive to improve the quality of products and services.
We repudiate the use of practices that we consider unfair, such as patronage and deception.